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Social Care

Protect your residents, your carers and your rating.

Care homes carry most of the country's infection outbreaks, yet the default hand gel does not kill norovirus, is a documented ingestion hazard around residents living with dementia, and wears out carers' hands.

We give you hand hygiene that is independently tested to and passes the recognised European standards, including the sporicidal and virucidal standards for C. difficile and norovirus, and is alcohol-free, so it covers the gap gel leaves, is safe around vulnerable residents, and is kind to the hands doing it dozens of times a day.

Independently tested to and passes the standards gel cannot meet, including the virucidal and sporicidal standards for norovirus and C. difficile, and alcohol-free by formulation.

The challenge

The default hand gel is the wrong tool for the home

Care homes carry the heaviest infection-outbreak burden in the country, and the product on most walls is ineffective against the dominant threat, hazardous around the residents, and hard on the carers.

Care homes account for around 74% of all reported acute respiratory infection outbreaks in England, and norovirus, the dominant winter threat, ran at more than twice its five-season average in 2024 and 2025. Alcohol hand gel does not kill norovirus: the official advice is soap and water. The everyday tool does not cover the everyday threat.

It is also a safety hazard around the people you care for. Coroners' reports record a death from unintentional sanitiser ingestion in a resident living with dementia, and UK sanitiser poisonings rose 157% over a single year. For homes supporting dementia, learning-disability and mental-health residents, an ingestible alcohol product on an open wall is a risk you carry.

And it wears your carers down. Occupational hand dermatitis affects between a fifth and a half of care and health workers, rising sharply above ten to twenty hand-hygiene episodes a day, which is routine for a carer. Sore, cracked skin drives non-compliance and creates a COSHH and RIDDOR liability. All of this sits under CQC Regulation 12, which inspectors now assess as a standalone area.

Our approach

Covers the gap, safe around residents, kind to carers

You get all three: protection that covers what gel misses, an alcohol-free formulation safe around vulnerable residents, and a product gentle enough for the way carers actually work.

It is independently tested to and passes the recognised European hygiene standards, including the virucidal and sporicidal standards for norovirus and C. difficile, the pathogens that drive outbreaks in care and that alcohol gel does not touch. So it closes the spectrum gap rather than leaving it open.

And because there is no alcohol, there is no ingestion-toxicity pathway around residents living with dementia or learning disability, and it is non-flammable. It is gentle enough for the carer doing hand hygiene dozens of times a day, which supports compliance and eases the dermatitis exposure you manage under COSHH. It complements soap and water for visibly soiled hands and during diarrhoea and vomiting outbreaks, exactly as SICPs require, so it strengthens your IPC position for inspection rather than complicating it.

What you get

Covered, safer residents, protected carers

Risk

Cover the norovirus gap

Broad-spectrum protection, independently tested to and passing the virucidal and sporicidal standards for norovirus and C. difficile, the pathogens that drive care-home outbreaks and that alcohol gel cannot touch.

Risk

No ingestion hazard around residents

Alcohol-free, so it removes the documented fatal-ingestion and poisoning risk that alcohol gel carries around residents living with dementia, learning disability or mental ill health.

Risk

Kind to carers' hands

Gentle enough for hand hygiene done dozens of times a day, supporting compliance and easing the occupational dermatitis that drives sickness absence and RIDDOR exposure.

Obligation

Supports your CQC inspection

Keeps safe, effective hand hygiene available across the home, supporting the Regulation 12 IPC duty CQC now assesses as a standalone area, with evidence for your file.

Risk

Nothing flammable or ingestible on the wall

Non-flammable and alcohol-free, removing a fire and ingestion hazard from a residential environment with vulnerable people in it.

Cost

One product across every home

A single hand-hygiene option you can standardise across sites, auditable for your quality and compliance team and simple to roll out.

Evidence

Tested to standard, and led by the documented risk

The burden and the hazard are documented. The alternative is independently tested and proven to standard.

Broad-spectrumIndependently tested to and passes the recognised European standards, including the virucidal and sporicidal standards for norovirus and C. difficile
Alcohol-freeNo ingestion hazard around vulnerable residents, and non-flammable, by formulation rather than by mitigation
74%Of reported acute respiratory infection outbreaks in England are in care homes, against a threat alcohol gel does not kill
The evidence

Why the home needs more than alcohol gel

Outbreak burden

Care homes carry most of the outbreaks

Care homes account for around 74% of all reported acute respiratory infection outbreaks in England, and norovirus ran at more than twice its five-season average in 2024 and 2025. UKHSA is clear that alcohol gel does not kill norovirus.

Resident safety

A documented ingestion hazard

Coroners' reports record a death from unintentional sanitiser ingestion in a resident living with dementia, and UK sanitiser poisonings rose 157% over a single year. An ingestible alcohol product is a risk around vulnerable residents.

Carer welfare

Frequent alcohol use wears hands out

Occupational hand dermatitis affects between a fifth and a half of care and health workers and rises sharply above ten to twenty episodes a day, eroding hand-hygiene compliance and creating a COSHH and RIDDOR liability.

Compliance

The compliance you carry

The UK environmental and safety duties that commonly reach social care. Open any one for what it requires, the deadlines, what is at stake, and how to evidence control. Every entry is sourced.

Hygiene CodeObligationRiskHealth and Social Care Act 2008 Code of Practice on the prevention and control of infections (the Hygiene Code)
What you must doEvidence compliance with the IPC registration requirement across the Code's criteria, including hand hygiene and the provision of suitable hand-hygiene products.
Applies toRegistered health and adult social care providers, including hospitals, mental-health trusts and care homes.
When it bitesContinuously; CQC takes the Code into account when judging registration against Regulation 12.
DeadlinesOngoing (continuous compliance)
What is at stakeSits within CQC enforcement: failure against the Code can contribute to a breach of Regulation 12 and registration action.
How to evidence itAn IPC policy and assurance framework, hand-hygiene provision and audit, and outbreak processes mapped to the Code's criteria.
Legal basisHealth and Social Care Act 2008, section 21, Code of Practice on the prevention and control of infections. Issued by Department of Health and Social Care (CQC judges providers against it).
Keep safe, effective hand hygiene available where care happens, with the evidence the Code and CQC expect.
CQC Reg 12RiskObligationCQC Regulation 12: safe care and treatment (infection prevention and control)
What you must doAssess the risk of, and prevent, detect and control the spread of, infections including healthcare-associated infection. Breach can trigger enforcement.
Applies toCQC-registered providers, including mental-health trusts, hospitals and adult social care services.
When it bitesContinuously; CQC monitors IPC indicators and runs risk-based inspections.
DeadlinesOngoing (continuous duty)
What is at stakeEnforcement action up to conditions on, or cancellation of, registration.
How to evidence itA current IPC risk assessment, hand-hygiene audit, outbreak records and a clear product-safety rationale.
Legal basisHealth and Social Care Act 2008 (Regulated Activities) Regulations 2014, Regulation 12. Issued by Care Quality Commission.
Turn a continuous IPC duty into a defensible file, with safe hand hygiene available and evidenced.
CQC IPC (ASC)ObligationRiskCQC infection prevention and control assessment for adult social care (with Regulation 15 premises)
What you must doMaintain a designated IPC lead, current-guidance knowledge, clean and suitable premises and equipment, and outbreak notification and response.
Applies toCare homes, supported living and domiciliary care providers.
When it bitesContinuously; IPC is a standalone area of CQC scrutiny in care since COVID-19.
DeadlinesOngoing
What is at stakeSits within CQC enforcement and the rating that follows; a poor IPC finding affects the published rating.
How to evidence itA named IPC lead, audit evidence, premises and equipment records, and outbreak processes auditable across every home.
Legal basisHSCA 2008 (Regulated Activities) Regulations 2014, Regulations 12 and 15, applied through the CQC single assessment framework. Issued by Care Quality Commission.
Standardise safe, auditable hand hygiene across every home, ready for inspection.
COSHH / RIDDORObligationRiskOccupational hand dermatitis duty (COSHH 2002 and RIDDOR 2013)
What you must doRisk-assess skin irritants, apply controls, and provide health surveillance; doctor-diagnosed occupational dermatitis from regular exposure is RIDDOR-reportable.
Applies toEmployers whose staff perform frequent hand hygiene and wet work, including care and health workers.
When it bitesWhere frequent hand-hygiene product use and wet work create a skin-irritant exposure.
DeadlinesOngoing
What is at stakeEnforced by the HSE; reportable cases and claims carry cost and liability.
How to evidence itA COSHH skin risk assessment, a skin-kind product choice, and health surveillance records.
Legal basisControl of Substances Hazardous to Health Regulations 2002 (including Regulation 11 health surveillance) and RIDDOR 2013. Issued by Health and Safety Executive.
Ease the carer dermatitis exposure with hand hygiene kind enough for dozens of uses a day.
SICPsObligationRiskStandard Infection Control Precautions and hand hygiene (UKHSA and NHS England)
What you must doApply standard precautions including hand hygiene, ensuring access to liquid soap, warm water and paper towels; any product must complement, not override, SICPs.
Applies toHealth and social care settings applying standard infection control precautions.
When it bitesContinuously; for norovirus and gastrointestinal infection, soap and water is required rather than alcohol gel.
DeadlinesOngoing
What is at stakeAssessed through CQC IPC scrutiny rather than direct fines.
How to evidence itHand-hygiene facilities and products consistent with SICPs, with soap and water retained for outbreaks.
Legal basisNHS England National Infection Prevention and Control Manual (SICPs) and UKHSA guidance. Issued by UK Health Security Agency / NHS England.
Strengthen everyday hand hygiene while keeping soap and water for the outbreaks SICPs reserve it for.
GB BPR PT1ObligationGB Biocidal Products Regulation, PT1 human-hygiene product authorisation
What you must doUse only hand-hygiene products lawfully placed on the GB market under the biocidal products regime, and confirm authorisation before procurement.
Applies toAnyone placing a hand sanitiser on the GB market, across health, care, custody and education buyers specifying one.
When it bitesBefore a hand sanitiser is supplied for sale in GB; the product must be authorised and its active sourced from a listed supplier.
DeadlinesPre-market (authorisation precedes lawful sale)
What is at stakeEnforced by the HSE; placing an unauthorised biocidal product on the market is an offence.
How to evidence itConfirmation that the product is authorised, or covered by the applicable route, before purchase.
Legal basisGB Biocidal Products Regulation; hand sanitisers are Product Type 1 (human hygiene) biocidal products. Issued by Health and Safety Executive (GB competent authority).
We assess your setting and the route to a lawful, evidenced hand-hygiene option, with no claim ahead of authorisation.
Check the obligations for your exact activitiesSee the full register and guides
Before you commit

Easy to use, safe for residents, proven to standard

Is it easy for my staff to use, is it safe around my residents, and is it proven and compliant for inspection? Three fair questions, with straight answers.

It is independently tested to and passes the recognised European standards, including the virucidal and sporicidal standards for norovirus and C. difficile, so it covers the gap gel leaves. It is alcohol-free, so it removes the ingestion hazard around vulnerable residents, and it is gentle enough for the way carers actually work. It complements soap and water during diarrhoea and vomiting outbreaks exactly as SICPs require. We start with a trial in one home and prove the fit in your own environment.

Alcohol-free, kind to skin, and proven against the standards alcohol gel cannot meet.
Questions answered
How effective is it?

It is independently tested to and passes the recognised European hygiene standards, including the virucidal and sporicidal standards for norovirus and C. difficile, the pathogens that drive care-home outbreaks and that alcohol gel does not kill.

Why is alcohol gel a problem in a care home?

It does not kill norovirus, the dominant winter outbreak threat, so the official advice is soap and water. It is also a documented ingestion hazard around residents living with dementia or learning disability, and frequent use drives carer hand dermatitis.

Is it safe around residents living with dementia?

It is designed for exactly this setting. Being alcohol-free, it removes the ingestion-toxicity hazard that alcohol gel carries around residents who may swallow it, and it is non-flammable.

Will it be kind to my carers' hands?

Yes. It is designed for the very high-frequency hand hygiene a carer performs, and being alcohol-free it avoids the cumulative skin damage that frequent alcohol gel use causes and that erodes compliance.

Does it support our CQC inspection?

It supports your Regulation 12 IPC duty, which CQC now assesses as a standalone area, by keeping safe and effective hand hygiene available across the home, with independently tested evidence for your file. It complements soap and water during outbreaks, as SICPs require.

Start with a trial in one home

Tell us where hand hygiene is causing you a safety, compliance or skin-health problem. We will set up a trial in one home and prove the fit in your own environment.

Arrange a trial in one home
Speak to the Team

Tell us your challenge

Tell us the cost, the risk or the obligation you are facing. A senior member of our team will respond, in confidence, with how we would help.

Every enquiry is handled in strict confidence.