Care homes carry the heaviest infection-outbreak burden in the country, and the product on most walls is ineffective against the dominant threat, hazardous around the residents, and hard on the carers.
Care homes account for around 74% of all reported acute respiratory infection outbreaks in England, and norovirus, the dominant winter threat, ran at more than twice its five-season average in 2024 and 2025. Alcohol hand gel does not kill norovirus: the official advice is soap and water. The everyday tool does not cover the everyday threat.
It is also a safety hazard around the people you care for. Coroners' reports record a death from unintentional sanitiser ingestion in a resident living with dementia, and UK sanitiser poisonings rose 157% over a single year. For homes supporting dementia, learning-disability and mental-health residents, an ingestible alcohol product on an open wall is a risk you carry.
And it wears your carers down. Occupational hand dermatitis affects between a fifth and a half of care and health workers, rising sharply above ten to twenty hand-hygiene episodes a day, which is routine for a carer. Sore, cracked skin drives non-compliance and creates a COSHH and RIDDOR liability. All of this sits under CQC Regulation 12, which inspectors now assess as a standalone area.